Refund, Return & Cancellation Policy

Effective Date: 22 March 2026
Website: www.learnmitra.com

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1. Introduction

Refund Policy – Learn Mitra is committed to providing quality educational products and services. This policy outlines the terms for refund, return, and cancellation for courses, eBooks, and printed books.

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2. Refund Policy (Courses & Digital Products)

• Once a course or digital product (including eBooks, mock tests, or test series) is purchased, no refund will be provided.
• Users are advised to review course details, syllabus, and features before making a purchase.
• In case of duplicate payment or technical error, a refund may be considered after verification.

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3. Return & Refund Policy (Printed Books)

• Printed books can be returned only if:
  • The book is damaged, torn, or distorted, or
  • A wrong book has been delivered.
• The return request must be raised within [X] days of delivery.
• Refund will be initiated only after the returned book is received and verified.
• If the returned book is found used, damaged (by user), photocopied, or not in original condition, the refund will not be processed.
• The customer is responsible for return shipping charges.

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4. Cancellation Policy

• Orders for printed books can be cancelled before dispatch only.
• Once the order is shipped, cancellation is not allowed.
• Digital products and courses cannot be cancelled once purchased.

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5. Refund Processing Time

• Approved refunds will be processed within 7–10 business days.
• Refunds will be credited to the original payment method.

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6. Contact for Refund Requests

For any refund, return, or cancellation requests, contact:
Email: info@learnmitra.com
Website: www.learnmitra.com